My husband ordered two dresses for me for Mother's Day. Didn't look or feel like the picture. Returned Friday, they received it Monday, and 10 days later still waiting for refund. I wish I could give them a "0." Bad material like out of a sweatshop. The one dress was made like a liturgical dance dress, and the other was ridiculous as well. They received my return, but make it difficult to get your money back. My ticket keeps saying processing refund, but it never changes. These people are rip-offs. They owe us $65.21, and I want our hard earned money. I believe they are scammers. Look at their responses. They're robotic, "We apologize for the inconvenience, fill out a ticket saying you're from sitejabber and we will refund you in 1-2 business days." Ridiculous considering you already filled out the ticket to get your money in the first place!
UPDATE: I RECEIVED A REFUND FOR THE $65.21. It took this review, multiple messages once they unlocked where you can leave a message, and poor reviews I left on Facebook. They basically make it difficult so that you will just walk away. It took about 11 days to get the money AFTER they received the package (in which my tracking showed they received it in 2 days), however, I hear it's a warehouse and no person is there. You have to wait until they pick it up I guess. Of course, they didn't reimburse the extra insurance we paid, or postage, but no worries. They won't get another dime from me, and if anyone asks, it will always be a bad review.