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1 Review by Roy

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BiteSquad

2/6/19

I wish I could leave 0 stars for this crap company I would. I placed an order and got a receipt by email. It said about an hour. I check the tracker in an hour to see where the food is and it shows my order as canceled. Apparently I was supposed to get another email saying I needed to send proof of ID and credit card. How stupid is that? The driver could've gotten that when they came. What bothers me the most is they expect people to keep checking their emails for their ridiculous requests? I can't call them so I have to live chat and they say I should've gotten an email. I say I didn't. They finally send it but now it's been over an hour and a half. As if I'm going to do this order with them now. So 3 people just continue to starve because of incompetence of a company. I hope they fail and Uber Eats or whoever else takes this terrible company out.

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