Roy A.

My issue is not the antenna working it's about the refund and being completely unresponsive. Started trying to contact the company 12/12/19 by phone with 5 additional attempts. Email 11 times to sales manager and 8 emails to their returns manager. I have followed all of their instructions which came with their RMA on 1/24/20, was returned by USPS on 2/5/20 and according to tracking number it was received by them on 2/7/20. So almost 2 months later they have my antenna back and have a temporary credit through the credit card company. Their website says they respond in 1-2 hours is a joke.