ROXANNE V.

It is a shame that 1 poor experience after many positives has to be posted because management won't respond. I have been thrilled with this service for almost 1 year now. Laundry always delivered to my door, hung, folded neatly. My last experience was as if a gorilla did my laundry. Nothing folded, nothing hung as instructed and clothes thrown damp wodded in balls in plastic bags. It looked like they were thrown at my door from a car going at a high rate of speed. I have reached out to corporate many times to no avail. It was nice while it lasted.