I placed an order for a pair of shoes on 12/5/20. I have not received the shoes. I have reached out by e-mail multiple times, and can NOT get a straight forward answer. I seem to receive an automated response from someone named Linda Williams. There is no phone number to speak to anyone. I was offered a 15% refund for my trouble. How about a full refund! They won't even answer if the product has shipped. I think this company may be a scam.