Rotraut J.

I used to use gmx.com for my e-mail, my account was created about 11 years ago. As I always checked my mails via outlook (first pop, later imap) and did not login via webmail any longer, it suddenly was closed down due to inactivity. Support would not help, I could not create the same address as it was blocked! I had created the format like *******@gmx.com. As I did not want an alias like "supergirl123" but my NAME I tried to create a new account using my first name and gmx.com. It worked - but I was not able to login, not even ONCE! It said "due to irregular activity in your account it has been blocked, pls contact cust. Support". Customer support's answer was: "Our security department has attended to your problem not being able to log in and it was determined that the account in question will remain blocked!" They are such idiots! I did nothing wrong, it is just a normal name! No violance or anything abusive, just the opposite. Sorry, I am absolutely mad at these idiots! But: they lost a customer!