Jennifer R.

I am a VP of clinical operations RN who works with a local Assisted Living and called medical records for assistance for a new resident that moved into our community and was looking for H/P and med list from his primary care Dr Gary Summers. The medical records staff member on the phone was so rude and cold and just kept repeating the fax number to me and kept repeating it to me and not allowing me to speak at all. I am glad I know this is how you help facilitate continuous care across medical facilities for our seniors. Great job on a bad first impression for to give to a very influential senior representative for a large company.