Rosina D.

How do I reach a human rep to find out the status of my return? I called on multiple days since seeing tracked items arrived back to them on March 1 (giving it a few days since it said so in the email). STILL no refund on March 14! Calling but no answer. Only way I know my call has been picked up is that my phone's counter started ticking. I have called and waited MULTIPLE times today (from 10 - 25mins at a time) in silence hoping that someone would come on. SHADY! Should have read reviews before purchasing. Definitely NOT like the company I had ordered from in the past. Have they been hijacked? I just filed a Paypal claim on them and the representative said I have all the proof I need. It's just a major inconvenience to have to work so hard to get my money back. NEVER buying from them again! STAY AWAY from them if you don't want to be conned!