Rosi B.

I must admit that over the past 5-6 years Belks has changed from one of the finer Southern department stores to, um, lesser quality merchandise and poor packing. One of the many business that has not quite come back from all the covid-badness...lack of help and perhaps less caring personnel. However, last winter they shipped a package in a plastic bag (if you will) to the frozen North. The bag was beat up and torn in several spots and the merchandise (a couple dresses and blouses) were wet, some were part dry - wrinkled, dirty and smelly. They backed the entire shipment and sent me replacements. I cannot say a bad thing about Belks, expect they should send merchandise in a box, when going to the North and the snow.