My last order took over 2 months to arrive and I had to send many emails inquiring where it was. Also the price dropped by $20 and my order hadn't even left the warehouse so I feel I should have been given a refund or a credit.
I am very disappointed and not sure if I will use Topbuy again.
Good afternoon, Rose. Thank you for taking the time to share your thoughts. I would love the opportunity to look into this case, and see if there is anything I can do to make things right. I was hoping you could provide me with your order number, so I could begin this investigation. You are also welcome to call us on (02) 8081 0916, 9am - 9pm weekdays, to discuss this order.
Cheers, Jack.
Good afternoon, Rose. Thank you for taking the time to share your thoughts. I would love the opportunity to look into this case, and see if there is anything I can do to make things right. I was hoping you could provide me with your order number, so I could begin this investigation. You are also welcome to call us on (02) 8081 0916, 9am - 9pm weekdays, to discuss this order.
Cheers, Jack.