Rosemary L.

I was a bit disappointed by the color options for apparel in the recent fall catalog I received in the mail.
I've been a Talbots customer for many years.decades. I am a size 2, fair skinned with blond/gray hair. Talbots has always been a consistent option for me, even though I am now retired, and I am mostly interested in the casual clothing line.
The colors of this season definitely reflect fall… not the most flattering to fair skin blond types. There was not one model in the catalog with gray hair. Photos with dark haired models out numbered the fair-haired by 3 to1.
I am not commenting from a fashion perspective…not a political perspective…. But when you're blonde, or blond/gray….many of the cooler colors are not flattering.
I was also a bit appalled, that there was no representation of the older Talbot customer in this catalog. I understand utilizing a marketing approach that will appeal to a broader and younger customer base, but this was a bit blatant…. Especially considering the fact that…
In my local Talbots, most of the sales staff are older, and very knowledgeable about dressing women my age. Do you want to phase out your older, longtime loyal customers, I hope not.