Am I an idiot for forgetting my login information? Yes, definitely. But if you find yourself in the same, unfortunate circumstances, be warned! I have contacted this company many times to cancel my account, but am refused because I could not give the correct login credentials. They do not allow you to validate your account in any other way (security answers, other account info, etc.). Body by finch will continue to charge you. My credit card company has sent several requests that they stop the recurring charge, as they will not allow me to cancel my account (website boasts an account can be cancelled at anytime - no contracts). In addition, the charges are almost twice the amount as the monthly subscription fee. I do not know what else can be done at this point other than cancelling my credit card entirely.
Hi Rose,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!