My wig was SUPPOSEDLY shipped on August 1,2016. I attempted to track my order to get a better timeframe of its arrival and there is is no tracking information available. It's as though my order doesn't exist although the company received payment in full through PayPal. I'm very upset. I WILL NEVER ORDER FROM THIS COMPANY AGAIN!
Dear Rosa S,
We want to extend our sincere apologies for the problems you have experienced.
We shipped out your order on 2016-08-01 and it is still on the way.
For flat rate shipping, if you haven’t purchased the tracking option during the check out, there will be no tracking number.
For this issue, we have contacted you by email with solution, please check and reply us.
Thank you for your important feedback.
Best Regards
Dresslily Customer Service