Rosalia D.

Do not purchase from this company if you are having it mailed to you. They will refuse to refund your purchase despite the fact you have proven it was NEVER delivered or picked up by you. Many hours invested, 9 weeks, two letters to the Post Master General and DC, 2 trips to the post office and 2 letters from the local PMG, 1 phone call that turned into a screaming match and the representative over talking me and they still refuse to refund jewelry I never received. Below is the tracking. My name is Rosalia and USPS in Delaware is not open at 9:43 PM at night. I also have a letter from the local PMG stating that the package arrived at their facility on 10/18 and was delivered and then lost at the facility. They still won't accept this. I am stuck paying for jewelry I do not have.