• Dazzling Rock

Dazzling Rock

Overview

Dazzling Rock has a rating of 3 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Dazzling Rock ranks 49th among Engagement Rings sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Dazzling Rock?
Top Positive Review

“Loved the service! Xoxoxo”

Lindsey C.
3/22/21

Bought a piece of jewelry for my mother for Mother's Day and the selection was just perfect with the perfect pricing! Other online retailers have been wide on selection but high prices or great deals with not much of a quality selection to offer- this place was just perfect and my experience was great and the gift was shipped out and received in time and exactly as I had pictured from the site. Besides the 0% finance was the cherry on top for sure especially in these financially tight times. THANKS AND MUCH LOVE FOR THE HELP! I would recommend this to anyone who has really been skeptical about buying luxury items online ;) KUDOS!

Top Critical Review

“DO NOT BUY FROM THIS COMPANY”

Jennifer W.
3/8/22

After only wearing my ring for 2 months it lost a stone. The company would not replace it saying I was past my 90-day warranty, by 2 days! A terrible company that does NOT stand behind their product!

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user besaa2
1 review
1 helpful vote
February 15th, 2024

Save your money this is a scam! Terrible quality jewellery and horrible customer service team who don't care about their customers. Don't buy anything from here ever. I wore a ring once and it bent immediately.

Tip for consumers:
worst company

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiaw1761
1 review
0 helpful votes
August 6th, 2022

I just got my ring to match the necklace I got from here about a year ago. Both items are beautiful and came just like I ordered them and the cost was great. I also got my item 9 days earlier then I was supposed to.

Thumbnail of user jenniferw2473
1 review
2 helpful votes
March 8th, 2022

After only wearing my ring for 2 months it lost a stone. The company would not replace it saying I was past my 90-day warranty, by 2 days!

A terrible company that does NOT stand behind their product!

Tip for consumers:
DO NOT BUY FROM THIS COMPANY

Products used:
Diamond ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosaliad4
1 review
3 helpful votes
December 15th, 2021
Verified purchase

Do not purchase from this company if you are having it mailed to you. They will refuse to refund your purchase despite the fact you have proven it was NEVER delivered or picked up by you. Many hours invested, 9 weeks, two letters to the Post Master General and DC, 2 trips to the post office and 2 letters from the local PMG, 1 phone call that turned into a screaming match and the representative over talking me and they still refuse to refund jewelry I never received. Below is the tracking. My name is Rosalia and USPS in Delaware is not open at 9:43 PM at night. I also have a letter from the local PMG stating that the package arrived at their facility on 10/18 and was delivered and then lost at the facility. They still won't accept this. I am stuck paying for jewelry I do not have.

Tip for consumers:
DON'T do it.

Products used:
HORRIBLE BUSINESS AND THEY DON'T CARE about CUSTOMERS at ALL!

Service
Value
Shipping
Returns
Quality
Thumbnail of user babatundea5
5 reviews
0 helpful votes
May 21st, 2019

I am very proud and happy with the site especially sitejabber
Sitjabber is the best reviews business that I have ever seen okay

Thumbnail of user lexib44
2 reviews
3 helpful votes
June 6th, 2021

I figure I'm better off posting here as I will have more room to write my review in full versus on the website where I bought it. I purchased a 14k rose gold, natural BLUE sapphire ring with a diamond halo. Did I get the blue sapphire ring that I ordered? NO. I got BLACK.

It's a good thing I'm pretty nosey as I did some digging around on the seller's website for other reviews for people who bought sapphire at nearly the exact same price and quality of sapphire that we purchased. There is an image of one woman's ring who had spent roughly $500 on a blue sapphire ring of the exact same carat size we did, with the same "highly included" description and her ring is GORGEOUSLY blue. Mine completely sucks.

I write this because I saw another customer online ask dazzlingrock why her own "blue" sapphire ring was so black while another buyer's ring was a beautiful blue. They tried to give them the B. S excuse that the sapphire's description is "highly included", yet the buyer with a stunningly blue stone also bought the same ring with the same product description of "highly included". Is this an ethical practice? I THINK NOT! Then, they try to B. S the customer even further by explaining that "COLORS MAY VARY". If you give one customer a gorgeous ring and another customer a hideous ring and both paid the same price, I would never buy another product from that business again.

I may sound dramatic, but I am completely devastated and this ruined the way I saw my engagement ring. I bawled crying and my fiance felt just as horrible as I did about my ring. He feels he got ripped off, and now I have people asking me "what stone is that?" in my ring because it's so black and I'm too embarrassed to tell them that it's supposed to be a blue sapphire, so I tell them it's a black diamond.

This has now turned into a merely placeholder ring until I get the new, beautiful ring I have been waiting for all my life. It's too late for my fiance and I to return the ring as we have had it for a few months. We are both so disappointed that we just want to throw it away somewhere, but I said it's a good ring to wear on vacations, going to the beach, or basically anywhere where I could get my hands dirty or bumped around. It's already so black and grimy, it's not like it can get any worse.

Don't go to Dazzlingrock. Not only will it ruin your engagement, but you will get ripped off. The only way how I seen pictures of other sapphires and felt disappointed with mine was because we were going to buy a pendant from the site as well. Good thing we cancelled the order before it shipped out! Neither of us could bear to be disappointed from that site again.

Tip for consumers:
DO NOT GO TO THIS SITE! KEEP YOUR MONEY!

Thumbnail of user donnas527
2 reviews
0 helpful votes
October 12th, 2018

I love this company. I have purchasing products from this site for years and I am completely satisfied with them. No complaints.

Thumbnail of user chold
13 reviews
15 helpful votes
July 5th, 2020

Nothing happens without a great work and it's achievement and well know for it's harvest, well I really appreciate it and keep pushing

Thumbnail of user lindseyc241
2 reviews
0 helpful votes
March 22nd, 2021

Bought a piece of jewelry for my mother for Mother's Day and the selection was just perfect with the perfect pricing! Other online retailers have been wide on selection but high prices or great deals with not much of a quality selection to offer- this place was just perfect and my experience was great and the gift was shipped out and received in time and exactly as I had pictured from the site. Besides the 0% finance was the cherry on top for sure especially in these financially tight times. THANKS AND MUCH LOVE FOR THE HELP! I would recommend this to anyone who has really been skeptical about buying luxury items online ;) KUDOS!

Service
Value
Shipping
Quality
Thumbnail of user kayodea2
5 reviews
9 helpful votes
August 23rd, 2019

Dazzlingrock.com has made thousands of loyal customers with it's easy to use website, that is simply catalogued. With testimonials splashed every where, it I easy to see that dazzlingrock.com is really the rock King, with all types of rocks, shapes, rings and amazing prices too. I say you get what you want.

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From the business

DazzlingRock is an online retailer and wholesaler of certified diamond jewelry. Choosing an engagement ring doesn't have to be complicated. Diamonds can be simple to understand. Making the right choice can be easy, whether you're in search of something classic, contemporary, or completely eclectic, DazzlingRock is your source of beautifully designed jewelry for every occasion. Visit http://www.dazzlingrock.com/ for exclusive diamond jewelry.

Company Representative

Thumbnail of user kamleshi
Kamlesh I.
Owner
Typically does not respond to reviews
Kamlesh Italia, Owner of Dazzling Rock, a leading Online certified diamond jewelry store from the USA. We offer a big collection of diamond jewelry for men and women alike, Bridal Jewelries, Rings, Necklaces, Earrings, Bracelets and much more. To know more about products, visit our website: http://www.dazzlingrock.com/

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3.0
10 reviews
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