Its was my fault that i sent a return to another online business. It was Ameri-Mark But Pearl was the person i talked to there at HerRoom. Just didn't care for her tone of voice. I had to talk to her quite a few times as the Bra was no easy to size for me online. Pearl just was a happy camper. I did tell her at the end of our last conversation " Pearl Smile" I hope you received my return. I don't think I will be buying from your company again but thanks for asking.