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Ron V.

Contributor Level

Total Points
84

1 Review by Ron

  • Tmart.com

4/18/17

I ordered a phone magnetic holder and and they were fast in taking my money from my account but until now I have not receive my order. It's been three weeks! I cannot even track shipment! Been emailing them and sent a complaint and I was told to wait for my order but nothing is delivered! BAD EXPERIENCE!

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Tmart T. – Tmart.com Rep

Dear customer,
It is our honour to help you solve this problem soon and sorry for make you worry about this parcel.

But would you please kindly tell us the order number for check firstly?

And may i ask did you pay for fast shipping mothod in your order?

Due to international shipping, the status may not update that timely, hope you can understand.

It usually takes about 3-4 weeks for delivery, but no more than 45 days since shipping date if this order is chosed free shipping.

As usual, the customers could receive their package smoothly. Please don't worry.

In order to be more efficient to solve your problem, you can also try our online service: https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.

Ron Has Earned 4 Votes

Ron V.'s review of Tmart.com earned 4 Very Helpful votes

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