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Ron T.

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1 Review by Ron

ExpressVPN

  • ExpressVPN

“Poor service”
3/18/21

Purchased a month to see if it would work for me, it didn't so I immediately logged onto the website (not the app) and clicked the ‘Turn off Automatic Renewal' on Your Account. I clicked it twice, then a message came up that said to make sure I updated my payment information if I wanted to continue my subscription. THIS is where you need to click the green ‘Turn off the automatic renewal' a THIRD time. If you don't do this, you are still not canceling your automatic subscription and it is still active.

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