I normally like to praise, but here I cannot. We received a Fandango movie gift card as a gift from our kids. Upon our attempt to redeem the card and secure a movie time we found it to be a difficult process. Not being able to process our online request we had to call for support. Calling the support line meant 20 minutes of waiting and for all of this we are being charged a $3.40 "convenience fee". Really! NEVER will I give the gift of a Fandango movie