Ron R.

I did not agree with the customer service. I place an order; just to look at a screen that says processing for over a week, no one communicated with us, to let us know when it was shipping or if it was shipped, I finally called them just to be told that my order will not be received till the 27th after I place my order on the 12th. Then when I spoke to the managers they gave me every excuse and reason to why it was my fault but they had no problem with processing my payment. I feel like the customer service was rude and I've also don't agree with the fact that they made me call their transport service to find out when or if I'll ever get my material material. This is my first time ever using them so you would think that they would do anything they could to gain a new customer, but instead all I got was how it's my fault and I need to wait. Pissed off customer. On top of that they did not even process my equipment until the last minute meaning the fifth if not the late fourth day. What they don't tell you is that it could be up to a month before you receive your product. And I honestly think all these reviews are from their friends not from Happy customers because of the way they do their processing there's no way that many people could be happy. The prices are fair I gave them that but honesty goes a long way.