Agoda overbooked me and others for vacation spot that was sold out when we arrived. The whole city was sold out.
We had to drive 45 min to the next town just to get a room for double the cost. Agoda replied to my refund request by saying "I" had cancelled the room, and there are no refunds for canceling. I DID NOT CANCEL, they Overbooked.
Do Not Trust Agoda and verify with hotel as soon as you get "Booking" confirmation.