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I did a one time purchase and they keep charging me $19.99 for a monthly fee. Do not purchase from Grove. When they get your credit card number they keep charging it. Please dispute the charges with your credit card company. When they get a large number of disputes they are no longer able to use credit cards.
Ron P.'s review of Grove earned 8 Very Helpful votes
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We appreciate your feedback, Ron.
Grove provides home and personal care products for eco-conscious homes on a monthly recurring shipment schedule by default, but there is no requirement to order every month. We apologize if this was unclear when you first signed up with us.
Additionally, when you first ordered, you enrolled in a Free 60 Day VIP Trial after which it renews for $19.99 for a year of VIP. This program includes free shipping, four full-sized gifts, early access to special promotions, and a lower order minimum. You'll receive an email from us a few days before your VIP renews so you can cancel if you would like.
You can still shop with us without recurring shipments or having a VIP membership.
Again, we are so sorry if our two programs were unclear when you first ordered. Please reach out to us at support@grove.co and we would be happy to help you get your account set up as you wish.
Best,
Team Grove