Indeed was able to resolve the issue. One of the accounts has been re-activated, the second should also be soon, I sent the required document today.
The issue seems to be the lack of clarity and feedback received, when they initially vet documents to approve an account. The message received in response offers no clarity on what the issue was with the document submitted.
The way to sort this out appears to be contacting them on here or via Facebook chat. Thank indeed in happy with the outcome.
“Had two accounts disabled!! Apparently because adverts were not sponsored.”
• Previous review
It appears this is a common problem, I have seen other complaints in line with this. Is there a solution to this. Is there a worthwhile alternative possibly?
As the appeal process clearly doesn't shed any insight neither do the terms and conditions