Placed an order for 9mm ammo in Oct of 2020. They advertised a 5-7 week lead time and the best online price for that product. After over a year of waiting now I finally wrote a review directly on their site about this whole experience which was rejected by them because "it didn't focus on the product itself" I will admit I did go off on how I've never received an email or phone call from their lousy customer service dept. Giving me a direct answer as to why my order will not ship but they are selling the same product for twice the price to other customers, they just keep pushing my ship date out every month. If you do read other reviews on their site they all say the same thing. Best thing to do is to NOT DO BUSINESS WITH optics planet. Hands down the worst online company I've done business with.