Ron L.

This was not my first rodeo with rental properties, but my first with VRBO. Three couples, including my wife and I, had booked this trip to Charleston SC back in February of this year, 2020. Unfortunately with the current state of affairs we've had to cancel, for the time being. Being from Canada only complicated things even more with the closure of our two borders. But I must say my experience with "Misha" at VRBO in Charleston was nothing short of spectacular. I found her to have been completely sympathetic and understanding and worked very hard on our behalf. VRBO certainly played a role in this as well and reacted with the same understanding as "Misha". I must add that I was surprised at some of the ratings that are exhibited for the company as this was not my experience with "Misha". When this is all done, we do intend on rebooking for Charleston, through VRBO and hopefully thru "Misha". Please accept our gratitude and thanks and we certainly understand that you do have a business to run and need to stay afloat - especially in these uncertain times. I really appreciated you taking the time and calling me personally in order to come to some kind of agreement. Your personal touch and attention to our needs are more than appreciated. Hope to deal with you again. Thank you. I hope this review reaches your eyes.