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Ordered 2 items on 22/06/2014 but did not receive yet. The only thing customer service keeping saying is to be patient. But how many days more?
They are cheating customers by offering flat rate shipping with out tracking number.
Now they say i have to pay $6 additional charges for shipping which i had to pay. This time if i am not going to get my products then i have to take legal action for fooling customers and i would seriously give bad remarks on social networking sites.
Tip for consumers:
try not to choose flat rate shipping if you face with express shipping too then stop buying things from this useless site cuz u will waste your time, money and patience.
Ronith G.'s review of Jollychic earned 8 Very Helpful votes
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Dear Ronith,
Good day, this is sindy from Jollychic, thank you for your order in our website. Can i konw you your registered E-mail in Jollychic? Or your order No.? We will check it for you, ok? Normally, once we got your order and payment, we may need 3-5 days to prepare, then we will ship it. About the shipping method, now we will provide free shipping when your order amount over 99 usd, if the order amount is less than 99 usd, for some countries, we provide two shipping method, Standard Delivery: 5-15 working days. Express Delivery: 3-7 working days. Please check the shipping method you choosed. Hope these informations can help you. Looking forward to your reply!
Best wishes!
Sindy