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Ronald M.

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1 Review by Ronald

HalloweenCostumes

  • HalloweenCostumes

“Poor quality costume and poor refund service”
11/23/18

Ordered a Jolly St. Nick Santa suit for my charity with Santa Bag. Cost £200.
Very disappointed when suit arrived as it was very poor quality
Returned to Halloween Costumes by recorded delivery which cost me £11
Halloween costumes received the returned items on 9th December (signed for).
Despite a couple of live chats and emails to company I have not received a refund on this item.
I have also read the small print on their returns policy and have discovered that they are going to deduct 18% of cost for "restocking"
I am personally going to be £11 out of pocket for postage and charity is going to be almost £36 out of pocket for returning a very poor quality costume.
Incidentally I am still awaiting refund from Halloween Costumes
I would recommend that buyers steer clear of this company.

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