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Wanted to return a Power Supply for my Computer since the cables were to short.
NCIX has decided that their best Customer Service Policy on returns is to ignore the Customer. After numerous attempts to resolve this problem they continue with this tactic. The only answer I got from them was, " Have you all the parts, and we will have to charge a 15% restocking fee. Then NOTHING in response to how to return the item or any further direction, they just ignore my emails.
Update 9th March 2015
NCIX has responded to my RMA; I shipped the item back and the day they received it they processed my refund!
They were slow in responding, however their following service was prompt and without delay.
Great Customer Service once things finally moved along.
Ron Jeffrey
Ronald J.'s review of NCIX earned a Very Helpful vote
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Empty.
They still have decent pricing, but some of their employees at their shops need some better...
