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Received 2 email and 2 SMS messages at 12 noon. Went home to meet with delivery and they never delivered the product. Delivery called at 6:30pm to tell me they had too many items to deliver that day and they would deliver the following day. I call Lazada hotline that evening and no one answered the phone.
The following day I called support to speak with management. Same lies every time saying they were engaged on a call. BULL$#*! they are scared to speak to customers. Untrained cowards...
I called the deliver service and now they said they could not deliver today because they were on the other side of town. Unbeleivable. This country really is 3rd world.
Here's hoping Lazada Philippines goes bankrupt. Put them out of their misery.
Update: I see a lot of canned responses about "we're sorry" and "contact us" on a lot of other negative reviews. Do you really think that changes anything #lazadaph? Your minions of robots that have no training in customer relations doesn't help.
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
We're sorry to hear about what happened, Rommel. May we ask for the order number for your concern so that we can help you? For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!