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Romano C.

Contributor Level

Total Points
85

1 Review by Romano

  • WhiteHatBox

10/14/20

Useless and unusable software. It does not create any single text in Italian and also very difficult to use. Despite the guides, the quality of the text produced is pretty much the same as the original and really badly written, and still subject to revision over and over again. It definitely doesn't automate a process and it doesn't buy time as promised. We might as well write it yourself! Bad experience and money thrown away!

Tip for consumers:
The refund policy does not exsist!

Products used:
SpinnerChief 6

Service
Value
Shipping
Returns
Quality
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John W. – WhiteHatBox Rep

Hello sir. You purchased through PayPal the Spinner Chief 6 Ultimate Version from us on July 30,2020.

After using the software for more than a month, you ask for a refund, saying the software is too complicated. To be precise, you requested a refund on September 2,2020.

We have helped you. You insist on a refund, we tell you that your situation does not meet the refund policy, and then you opened a dispute in PayPal on September 7,2020.

On October 11,2020, PayPal closed the dispute and judged us to win the case, and then you gave us a bad review.

Then we contact you and say we can refund you half of the money, which is fair to you and to us. Although PayPal judged us to win the case, we are willing to refund half of the money to you based on the service concept of the user first. But you don't agree. You ask us to refund the full amount. We can't promise you this. After all, you have used our service for such a long time.

This is the whole process of the whole thing. We are in a sincere attitude to deal with this matter, we do not want to let you receive losses, of course, we can not do loss business ourselves, after all, we are a company, we have to support hundreds of employees.

If you think the quality of the articles rewritten by our software is not high, we are willing to help you solve this problem by adjusting the settings or improving the quality of the thesaurus.

If there is anything else, please feel free to contact us from the support page of our website: http://support.whitehatbox.com/, and we will be glad to assist you.

Regards,
WhiteHatBox Team

Romano Has Earned 5 Votes

Romano C.'s review of WhiteHatBox earned 5 Very Helpful votes

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