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Roger S.

Contributor Level

Total Points
80

1 Review by Roger

  • Petco

11/25/22

Petco website does not work every single time I try to log in, then chat with customer service, send the password reset link, try to do that new password and can't go beyond it because the web page for this does not save my new PW and nothing happens. The customer service person says they'll escalate to tech people and will let us know. No one contacts us and nothing is resolved. It's been happening all of 2022 and I've gone through this process at least 10 times already.

Tip for consumers:
I don't know what else to do and if someone can help me. I would love it.

Products used:
If I could get on my account, I could order things. But I can't, so nothing happens.

Service
Value

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