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You are lead on for months after the payouts dates and as reported by others bit by bit all details are deleted no explanation given but I Know Sale Was Legit And Paid FOR. It was never canx and no refund ever asked Don't trust
The best Pdt they have is Ekta they have a 1star rating the others are even worse. Ekta is Ukrainian as well as owners of travel payouts if you wish to spend your resources supporting this war go for it
But they should be more honest about the purpose of there business
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I'm giving them a neutral rating. I have nothing bad to say about them and I appreciate how they...
Hello Rodney!
We're sorry to hear you were dissatisfied with the experience of working with our platform.
Please note that in case a booking is cancelled or not paid for by a customer, none of us shall receive any revenue for it. This applies to both Travelpayouts and our partners.
In your particular case, the booking made by your user within the EKTA program wasn't paid for by a customer, and should have been updated to "Cancelled" within 30 days of the booking date. However, due to a technical issue on the travel brand's side, the actual booking status was passed to our statistics with a delay. We're sorry for the inconvenience caused.
In addition, we'd like to note that all the travel brands we work with are our trusted partners, whose integrity is beyond question.
If you require any further assistance, don't hesitate to contact us at support@travelpayouts.com.