The worst service ever, I received my shoes and found them to be too small, contacted them strait away, well within the 14 day rules, they offered me an exchange by purchasing another pair online at a inflated price, then said they would match it but didn't. Then sent me a bill so I paid and now they are not replying to me, haven't refunded my original purchase and I have also paid to send the original ones back. I'm still trying to get a refund from my original purchase and they are stalling and saying they see another contact request is pending and will be in touch but it has been quite some time. USELESS!
Disgusting service!