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rocxy L.

Contributor Level

Total Points
83

1 Review by rocxy

  • ZAFUL

7/27/20

Wish I could have given a 0 STAR... I have order over $100 in items since June 02 2020. And it's now July 27 2020 and I've sent several messages to ZAFUL and all they kept saying is to WAIT! How rude are they. No idea if I would ever get my items or my money back. And I can't seems to get anyone on the phone number they provided. This is a total rip off and they don't care about customer needs.

Thumbnail of user sandyz2
Charlie F. – ZAFUL Rep

Dear Rocxy,
We are sorry to hear that you haven't received your order yet.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as ""complaint from Trustpilot.com"".
Best Regards
ZAFUL Customer Service

rocxy Has Earned 3 Votes

Rocxy L.'s review of ZAFUL earned 3 Very Helpful votes

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