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Rob P.

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1 Review by Rob

MyHeritage

  • MyHeritage

“I had a problem, it was sorted”
7/17/17

I just couldn't get one of the DNA samples registered, so I went onto the helpline. I was number two in the queue, but the 'music on hold' was so jolly I didn't actually mind too much and got on with what I was doing.

Once Aaron answered, after not too long, he sorted the problem in a couple of minutes, talking me through Plan A, whilst assuring me there was also a Plan B.

The latter wasn't needed.

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