I ordered a kit for trailer wires I needed for the following weekend. It got shipped usps not ups or fedex. Definitely did not get here in time for my trip. Great product great company just pay for the better shipping if you have a deadline! I will use this company again as they have great products at fair prices. Just wish someone would have given me a heads up my parts were not going to arrive as stated during the order process
Called about why my product wasn’t there. Guy explained a breakdown at the post office sorting machine. (Did not save my trip) offered to upgrade shipping on next order. That seems about as fair as I’m gonna get.