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Was hiring for dental assistant, got multiple resumes for dentists (not helpful). Job was filled July 22nd, they e-mailed us asking if job was filled, responded it was, they continued to bill us through October when we called about the credit card charges, allowed one month refund for 2-3 months of illegitimate charges. Had used service in the past to place month-long ads, renewed as needed. They now auto-bill and continue job ad until you catch the charges, which makes no sense for a job ad company, should renew ad as needed-WILL NOT USE AGAIN, and do not recommend them unless you pay EXTREMELY close attention to automated charges to your credit card!
Robin T.'s review of ZipRecruiter earned a Very Helpful vote
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Do not use this website. No jobs contact you only scam calls and phishing. They sell your...
We ran an add with ZipRecruiter and cancelled the add before the 30 days was up because to of the...
Hello Robin,
Thank you very much for taking the time to review ZipRecruiter, as your feedback is very important to us! Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who do not meet your standards. We do have filters that you can apply to your job ads to help screen candidates and I would be more than happy to personally walk you through adding those screening questions and filters the next time you have hiring needs!
As for the billing issue, our call-to-cancel policy is designed to protect your sensitive information and privacy. I would be happy to investigate this billing issue for you so we can work to resolve it. If you want to email me at support@ziprecruiter.com with the subject line "TIER II" I can investigate further. We appreciate your patience.
We are available here at Customer Success at 877-252-1062 (24/7) to answer any questions you may have!
Kind Regards,
Miranda
Tier II Support