E renters insurance extracted money from my bank account without my knowledge and refused to return it. They are saying that they voided the transaction but my bank says otherwise. They literally ripped me off and canceled my policy at my request under the assumption that I would get a refund of the $185.50 that was taken from my bank account. I've called to ask to speak with a supervisor but left on hold for 15 minutes before I gave up. This company is a rip off in my opinion but I will not stop till I get my money back.