The service is a joke. I knew it when they didn't even have adequate info to verify my identity such as a birth date or a social security number and they gave me countless options under my name that didn't even match any of the criteria I gave them. The so-called report was about 75% inaccurate and fiction so to do this on someone else and to trust the info you receive is ludicrous and actually should be criminal because it could incriminate someone you're searching for incorrectly, and and most likely will. Also site was difficult to navigate and I had to redo my password twice, my request for my own report twice and couldn't reach customer service on the phone and on and on... Waste of time and money.
Hello Robin,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you