ROBIN C.

Officially, with this order, I have purchased every blind for my home, with Blinds.com. Always happy!

I ordered the "special" compass for my husband for Father's Day in early June. I used PayPal to pay for the order. I emailed the company several times but got no response so I filed a claim through PayPal. Two days later, I received a response from Happie Family... " Dear Robin,
Sorry for the late response,
I know that you've been waiting for this for such a long time and now in need another gift as a replacement.
We are doing our best on our side, too, to resolve this issue as there was a big problem at the shipping service's end. All of the trackings cracked and we have thousand orders from them. The reason for not canceling is that we already produced more than 1000pcs and they are on their way to you, and your cancelation along with other customers would cause us huge loss.
We promise that the quality of the product you receive would calm you and you might want to go back and order more from us with a special coupon for you. This gift could be saved for another anniversary for your beloved one. Thank you so much for your understanding and hope you have a lovely day further with your family
Love, Happie Family
And... this was my response back "

- Happie Family, Monday, August 12,2019 at 10:33:32 AM I don't believe you! You have terrible reviews. I know that you are not to be trusted. Please refund my money immediately!

- Robin XXXXX, Monday, August 12,2019 at 11:28:19 AM

That was 3 days ago and I haven't heard a word. I just phoned my credit card company and disputed the charge. I encourage everyone to do the same!