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I am a host and had a guest that broke a portrait that was in my master bedroom. When I called Homeaway, because the guest totally ignored me, they told me there was nothing they could do. Unbelieveable! I have never had this problem with Airbnb and will be removing my listing from Homeaway and will stick with Airbnb who actually does care if your property is damaged.
Michelle F.'s review of HomeAway earned 3 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
