Purchased TurboTax 2019 Premier. Received the download link a day later. Installed it and could not activate it because of message saying the license number was invalid. Furthermore upon installation, the product was TurboTax Basic. Not what i ordered. And this is the number that was given within the body of the email. Called their phone number. All I could do was leave a message. Numerous emails sent with unprofessional responses. They claimed it was a problem with my computer. Ha! Never even offered a replacement download. Will never, ever do business with this company again.