So, I receive a message that I have a new follower. I haven't been to the dang ViewBug site in months, or maybe years. I decide to go take a peek and see what's what.
Well, I can't login under my email address account, so I login via Facebook. That brings me to an account with ZERO of my photos. I realize I must have two accounts and try the "lost password?" link. That link takes to some ViewBug wall page.
OK, so I figure maybe it's just me. I'm tired. I'll just send a detailed message to tech support explaining all the things I've tried, all the links I noticed that were broken, and what happened when I clicked on those broken links. As a programmer, I write very detailed bug reports. I know how important details are when reporting an issue.
Twenty minutes later I have completed my email to support, click the "Send" button and... nothing. The link to send to tech support isn't working.
So, there's that.
Hi Robert,
We are very sorry to hear you're experiencing issues with logging in. Our Member Support Team is available 7 days a week via email, please send an email directly to members@viewbug.com. You will receive an automated email right away to let you know your email has been received. A support member will review and reply to your inquiry within 24 hours. We do apologize for any inconvenience.
Best Regards,
The ViewBug Team