I've purchased a BlackBerry Priv on 26th of August. The phone was sent via DPD on September 8th. Since two days later, there was no update after the parcel was in Netherlands.
DPD claims that they await eGlobal to raise an investigation and I cannot do anything about it.
Please notice that in 10 days it will be TWO MONTHS since I ordered the phone and yet I didn't receive neither phone nor refund.
Noteworthy is the fact that I paid extra to insure the parcel - seems I did it for nothing.
Please don't purchase through this company - IT'S SCAM! They should be penalized for such a behavior.