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Ordered OEM parts for my Bravo III outdrive on Monday morning 8/3. Paid extra to have the shipment expedited so I might be able to use the boat this weekend. No where on the parts lookup did it say "PART NOT AVAILABLE"
2 days later I get an email stating "part not available until 8/17. If I would have known this I would have gone somewhere else. Can't get anybody on the phone so I left a message. You only have 1 chance to make a first impression! Done!
Robert S.'s review of Boats.net earned a Very Helpful vote
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Hi Robert,
We understand how frustrating it is to have to wait longer than you expected for your Bravo III parts. We apologize for the delays and we appreciate your patience during this challenging time. We sent you a direct message and we hope to hear back shortly.
Update 8/9: The customer's order has been cancelled and he has been refunded.