Robert S.

On Aug. 5, in response to a promotional solicitation sent via email from King Soopers, I purchased 3 gift cards (3 x $100), intending to use 2 of them as gifts for an event on Labor Day weekend. Not only was I called by GCM to confirm the credit card transaction, but I also contacted them via email after 11 days to inquire about the order status, since they were not received. I contacted GCM again yesterday (Aug. 29,2016) since I did not receive the cards, and now today I have received a phone call saying that they cannot honor the order and are refunding my money (God knows how many "business days" that will take). This is unacceptable, that they clearly have records of the transaction, and they cannot ship out the 3 gift cards to me? I passed up an opportunity to get discounted gift cards from another source since I had this order pending. Now I'm stuck paying the higher price. This is absolutely unacceptable service, and a waste of consumers' time.

(Incidentally, I wish I had checked their rating here before conducting the initial transaction; I would definitely not have attempted this purchase through Gift Card Mall.)

All of their stuff is crap. Poorly made, doesn't work or arrives defective. Then you have to pay shipping to return it. Buy elsewhere.