Why can't i get any help? I'm a paying customer who has been emailing and asking for Tech Support since 1/17! My profile page and VOD film pages are a mess! Buttons are not functioning and one of them actually revealed pages of code and not the videos it should have. Support staff just keeps issuing me more tickets saying Tech Support will update me--for over a week, now!?! I have posted my problems on their FB, Twitter & LinkedIn pages, over and over, and still nothing! And, I have an expensive Pro account! This company just does not care about their paying customers.