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Working with the customer service team was pretty good, for the most part they kept us up to date. The first set if drivers spoke no English and didn't understand the seller
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Hi Robert,
Thank you for taking the time to leave us a review. We're sorry you were unsatisfied with some of the carriers you interacted with. UShip gives consumers the ability to connect with, vet, and ultimately choose their own carrier by comparing multiple sources of information, such as customer reviews, feedback scores, carrier profiles, photos, and links to government sites. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when issues arise.
We appreciate your feedback and look forward to working with you again in the future.