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They did to me what all the others report. Quoted a reasonable price "but could not guarantee that since we have not seen it". Sent in watch with required return postage, much higher $ return deposit was required than they actually spent on mailing it back.
When it arrived, they told me it didn't just need a new battery and a new seal to make it waterproof (diving watch, 600m rated) but was completely broken, couldn't be fixed for less than buying a new watch. I ended up taking the watch to a local business, they replaced battery and seal, this watch still runs fine.
The watch came back with no work done, shipped cheapest, uninsured package rate, these guys spent about $25 less than the large return fee deposit they had required. Their mailing label was stuck on over mine, my tape and bubble wrap were undisturbed inside that box.
THEY NEVER EVEN OPENED THE PACKAGE.
Products used:
Watch repair service
Robert R.'s review of Watch Repairs USA earned 2 Very Helpful votes
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Sent in my father's 1960 era Baylor watch for service. Quote for a complete service and crystal...
The website looks LEGIT once you're there. Has ALL the indications that they're well established...
Thank you for the feedback Robert. Please provide me with your repair number and I will look into this for you as there are a number of inaccuracies in your comments above.
Please note that we are unable to provide a quote until the watch has been assessed by one of our technicians.
We provide our customers with prepaid inbound shipping labels.
We do not quote return shipping when you sign up to have your watch in.
We use NEW shipping boxes, new bubble wrap and new tape with every order.
4/8/2021 2nd Request for repair #
5/24/2021 3rd and final request for a valid repair #