They screwed us over, we bought tickets from them then later received an email saying they needed to verify identification... so we did and heard nothing back. We called and waited on hold for 40 min. By the time we got through the representative said sorry those tickets are no longer available... so we got switched to sales and they didn't have any more tickets available we missed it. If we wouldn't have gotten the run around for two hours we could have gotten tickets elsewhere. I will never use score big again!